Safe Play

Guidelines for The Metagate Players

Information about these guidelines

We want to provide a fun and safe experience for all The Metagate explorers in all our games, communities, social features, and during real-world exploration.

The following guidelines will allow you and other players to have a fantastic experience. Any violation of these rules may result in the suspension of your account. It is our responsibility to ensure that these rules are clearly communicated and made accessible, while yours is to ensure that you learn and respect any additional rules of the communities you are part of.

As you interact with others, remember that some interactions that may seem harmless or fun to you could be perceived differently by other players or bystanders.

If you find yourself with other players who are violating these guidelines, do not stay with them and do not get involved. Report the situation to us at

1 - Treat others as you would like to be treated

Unlike many other games, you may actually meet people you are playing with in the real world. It is in everyone's interest to maintain a friendly and enjoyable atmosphere. Respect other players and other people you may encounter in the game and in the real world.

Here are some principles of respect to keep in mind:

  • Do not defame, abuse, harass, intimidate, harm, stalk, or threaten other players.
  • Be cautious not to share the identities or personal data of other players without their consent, even if you know them in person. This includes any information about another user's identity, including their name, phone number, email address, location, or physical address.
  • Respect others' privacy when taking photos or capturing videos or 3D scans. If someone asks you to delete their photo or video, do so without hesitation.
  • Do not impersonate brands or other individuals.

2 - Respect real-world rules

Our games are designed to be used outdoors. Just like any outdoor activity such as hiking, mountain biking, or outdoor sports, we encourage everyone to be cautious and play safely.

Here are some other considerations to keep in mind during real-world adventures:

  • Always pay attention to your surroundings and avoid entering inappropriate, dangerous, or restricted areas. Do not trespass on private property.
  • Behave courteously and respectfully toward other players or passersby you may encounter during exploration.
  • When out and about, players should be aware of the risk of potential dangerous situations that may arise from other pedestrians, traffic, and obstacles.
  • Just like any mobile app, our games should not be used while driving a vehicle.
  • During live events, make sure to pay attention to other players around you and follow the game rules defined by The Metagate.

For our children's games: Parents should guide and supervise their children's use of the product, paying special attention to where and how they use mobile apps to ensure safe play.

If you believe that you or someone you know is in an imminent danger situation, immediately contact local authorities for assistance.

3 - Avoid inappropriate content and behavior

We want our players to explore the world together, share interesting content they have discovered through our products, organize real-world gaming events, and build connections through shared experiences. To ensure we achieve this goal, we may review content created by you within our products, reported by other players, or detected by automated systems and take action if it is deemed inappropriate.

Inappropriate content may include the following:

  • Hate speech or content that promotes hatred based on players' identity, such as race, ethnicity, religion, gender or gender identity, disability, sex, or sexual orientation, or any other identity factors.
  • Content that promotes, encourages, or supports terrorist organizations or violent extremist groups.
  • Antagonistic speech or actions, including behaviors aimed at intimidating, abusing, or harassing others.
  • Content posted to defame, abuse, harass, or threaten other players.
  • Content depicting nudity or sexual activities.
  • Content that sexualizes minors.
  • Content promoting or supporting illegal activities or facilitating the transaction of prohibited goods.
  • Content including explicit images or scenes of gore or violence.
  • Spam, advertisements, promotions, or content created to deceive, mislead, or otherwise harm users.
  • Content that violates the intellectual property rights of others, including copyrights or trademarks.
  • Content that promotes the violation of our Terms of Service or the policies related to these guidelines.

Consider these guidelines even when sharing content and interacting with others discreetly.

These guidelines have been developed with respect to human rights principles. We support freedom of expression, diversity, privacy, transparency, and due process.

If you violate the player guidelines, we may notify the OVER the Reality platform to degrade your gaming experience, temporarily suspend or permanently close your account, sometimes without prior notice. Depending on the situation, these measures may be applied to one, some, or all of the products and services we offer, and you may no longer be allowed to create a new account.